McArthur Commercial Recoveries Pty Ltd
Debt collection
done right.
For over 23 years our name and proven results did the advertising. The McArthur Method and AR solutions are now tailored to more businesses that value risk management, strategy, professionalism and results.
30+
Years Combined Experience
Risk Management
〰️
Final Demand to Enforcement
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Receivables
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Australia / NZ / International Agents
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Account Training
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Litigation Solutions
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Australian Owned & Operated
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Risk Management 〰️ Final Demand to Enforcement 〰️ Receivables 〰️ Australia / NZ / International Agents 〰️ Account Training 〰️ Litigation Solutions 〰️ Australian Owned & Operated 〰️
Media & Recognition
9Honey Article written by acclaimed
Journalist and author Shelly Horton.
Recognised by national media for bringing a fresh, professional approach to an industry overdue for change.
Channel 9 — Today ExtraTelevision · On-Air Mention
9HoneyFeature Article · Acclaimed Journalist & Author Shelly Horton
Built Through Reputation
Not another collection agency. An experienced, risk-focused, tailored recovery practice
McArthur Commercial Recoveries (MCR) has grown entirely through referrals, professional relationships and proven results. This is the selective opening of a well-established boutique practice — tailored to client needs whether they be small, medium, large, corporate or ASX listed.
This is not the launch of another mass-market conveyor belt collection agency. MCR brings 30+ years of combined experience, Director-level attention and a genuine commitment to adding value, protecting your brand and delivering outcomes — not just process.
"Every account deserves a strategy, not simply a workflow."
The McArthur Method
Most providers enter at the recovery stage. MCR can engage at any point in the credit lifecycle — preventing bad debt before it forms, protecting your position once risk appears, recovering strategically, and escalating only where commercially and legally viable.
Prevention, protection, recovery and escalation — one connected lifecycle.
01
Prevent
Training and early identification of credit and commercial risk before an account becomes a problem.
02
Protect
Stronger credit applications, contracts, terms, guarantees and documentation from the outset.
03
Recover
Strategic, modern commercial recovery, negotiation, payment arrangements and solutions — embracing the pinnacle of technology and AI where applicable.
04
Resolve
Individual management of difficult, disputed, sensitive and complex accounts requiring direct attention.
05
Escalate
Case-by-case assessment of proceedings, judgment, potential security and enforcement — only where commercially and legally viable.
Core Services
Adding value, experience and protecting your brand — not just process.
Commercial Debt Recovery
Strategic recovery for commercial, aged and complex debts. High-value matters, disputed accounts, and situations where previous efforts have been unsuccessful. From final demand through to enforcement — one coordinated strategy that protects your organisation and brand.
30+ years of working with the consequences of failed credit and collection processes, brought to the front end of your credit lifecycle. Reviewing applications, contracts, terms, procedures and escalation frameworks. Having MCR means having someone who has your back.
Risk Management & Receivables
Account Training & Advisory
Practical, tailored training for CFOs, Financial Controllers, Credit Managers and Accounts teams. The objective is not to increase referrals to MCR — it is to actively assist in reducing the volume of debts referred, with tailored solutions that protect your team and your organisation.
Experience & Results
Experience that goes well beyond the industry.
30+
Years of combined experience. 23 years in commercial debt recovery and solutions, with a prior long history in Military Police and Government Fraud Investigations — an investigative edge competitors cannot replicate.
AU · NZ
Australia-wide and New Zealand capability, with agents internationally on a case-by-case basis — through an established network of solicitors, many held for 20+ years.
Boutique
Boutique by name not by Nature
Continually embracing and implementing state of the art technologies and security to continually improve processes regardless of small or large volume of debts.
We currently service a wide range of well-known businesses and companies ranging from a small business to high volume ASX listed corporate entities
Jeanne McArthur
Director & Founder — MCR
With 23 years in commercial debt recovery and solutions, and a prior career in Military Police and Government Fraud Investigations, Jeanne brings an investigative depth to recovery that most agencies simply cannot offer. MCR was built entirely through referrals and reputation — and Jeanne's personal involvement on every matter remains central to that.
Built through reputation. Grown through referrals. Focused on outcomes, solutions and strategy — to protect your organisation and your brand.
MCR | McArthur Commercial Recoveries | Est. 2017
Memberships & Recognition
Australian owned, operated and recognised.
IMA Member
Institute of Mercantile Agents — a further mark of professional standing and accountability in the industry.
Award Winning Agency
Recognised by the Australian Institute of Credit Management — multiple AICM award recipient across individual and agency categories.
AICM Member
Australian Institute of Credit Management — the peak professional body for credit management in Australia.
Australian Owned & Operated
Proudly 100% Australian owned and operated. Your matters handled locally, with full accountability.
Professional Network
A seasoned team of solicitors, most of whom have worked side-by-side for over 20 years.
MCR maintains an extensive, carefully curated network of solicitors and legal practitioners across Australia and New Zealand — with many relationships spanning 20 years or more. These associations reflect MCR's standing in the professional community and the respect earned through consistent results.
Engagement of legal practitioners is never automatic. Each matter is assessed individually, and referrals made only where commercially and legally viable.
Before you write it off,
let MCR look at it.
Account Advisory
MCR does not advocate throwing good money after bad. Experience means knowing when to pursue harder, investigate, negotiate or escalate — and when further expenditure may no longer make commercial sense.
Get in Contact
Selectively available to businesses that value strategy, experience and results.
MCR provides personal, Director-level attention on every matter. Whether you are looking to refer an account, discuss a specific problem, request a free appraisal, enquire about training or simply have a confidential conversation about your options — we welcome the opportunity to speak with you.
Phone
Postal
Level 27, 101 Collins Street Melbourne 3000
Coverage
AU · NZ · International Agents on Request